Sunday, July 22, 2012

Put Some Welcome In That Welcome Mat

I know it's been a while. I'm sorry. I promise to be better about blogging. I mean, how can you all learn to Say it with Style if the person who is supposed to be teaching you, isn't saying ANYTHING???? 

My husband and I just got back from our yearly trip "Up North" to The Northwoods of Wisconsin. To say we love it up there is an understatement. I've been going to the same resort for over 30 years...moving on before you can figure out my age...

Over the years, the resort has changed hands several times. Ironically, each change involves a different generation of owners and it struck me this time that it seems my generation, and those following, quite possibly have lost the ability, desire or knowledge of how important it is to not *just* put that welcome mat out, but to actually welcome people into their businesses. 

So....

Do YOU?! 

Do you acknowledge new visits to your social media pages?
Do you respond to emails, phone messages and correspondence in a timely manner?
Do you use words and phrases like "thank you, you're welcome, my pleasure and thank you for visiting or patronizing my business?"
Do you communicate with new clients or patrons upon arrival to your store, resort, page etc..?

If you DO NOT, you need to start. 

No matter your business or whether your welcome mat is virtual or *real*...you need to set a welcoming tone and make sure that each and every employee is doing the same.

Let's all try this week to put a little more WELCOME with our welcome mat.

Thanks for reading and remember to... 

Say it with Style .





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